Shipping policy

Shipping Policy – SmartPawz

Order Processing

We move fast so your pet doesn't have to wait! All orders are verified and prepared for dispatch promptly after payment confirmation. Our team works diligently to ensure your essentials are inspected and handed over to our global couriers within 1 to 3 business days. Please note that orders placed over the weekend or on public holidays will be prioritized for the next available business day.

Fast Worldwide Shipping

We offer Fast Worldwide Shipping to all countries. By partnering with top-tier global logistics providers, we ensure that your orders are routed through the most efficient channels available.

• Estimated Delivery Time: Our total estimated delivery time across all destinations is 8 to 18 business days (which includes our 1–3 business days handling window and 7–15 business days for transit time).

While we strive for maximum speed, please understand that final delivery times can be influenced by local customs procedures, regional weather conditions, or high-volume courier seasons. We work hard to minimize these external factors so you can enjoy your new gear as soon as possible.